Royal Oak Real Estate Specialists, also serving Berkley, Pleasant Ridge, Ferndale, Huntington Woods, Beverly Hills, Birmingham, Troy, Madison Heights, Clawson and neighboring Oakland County

GM Family First Program

Family First

GMAC Mortgage Corporation Launches Customer Satisfaction Guarantee for Members of the GM Family!*

GMAC Mortgage pledges to make every GM Family First customer's mortgage experience a completely satisfying one – and we are willing to put it in writing – that's our "Ultimate Service Pledge."**

While GM Family members will continue to receive an interest rate reduction or cash-off closing, you will now be offered a package of exclusive services that includes:

  • A 24 hour response to your initial inquiry
  • Guaranteed Closing Date (purchase loans only)
  • Guaranteed Closing Costs
  • 100% satisfaction with the process, or we pay you $250 – no questions asked!***

The enhanced GM Family First program also places greater emphasis on customers' individual needs. Our comprehensive products offer home financing solutions to meet the requirements of GM Family members at every stage of their lives, from first-time home buyers to empty nesters.

Contact us to take advantage of the Family First program.

As a member of the GM Family, you can also take advantage of Personal Move Consultants who can help simplify the moving process at no extra charge to you. If you work with GMAC Real Estate or one of our network of affiliated companies, you may be eligible for a $4 per $1000 cash–back offer when buying or selling a new home.****

Additional GM Family First Advantages:

  • Lifetime Loan Servicing - GM Family loans will only be serviced by GMAC Mortgage Corporation. It is our policy to never transfer the servicing of GM Family loans.
  • A custom monthly statement - All GM Family members will receive a custom monthly statement, featuring the latest Family First specials and offers.
  • No fee credit pre-approval decisions within one business day - This service lets you know how much you will be qualified to borrow.
  • Waived or discounted appraisal costs - With at least 10% down, GMAC Mortgage Corporation may be able to waive the appraisal requirement. This could mean a savings of as much as $400 and two weeks of valuable time.
  • Reduced closing costs on future refinances of the same property.
  • A convenient application process - GM Family members may apply from the comfort of their home or office, over the phone or online. Eligible members may also enjoy reduced documentation requirements.
  • Convenient payment options - Including payroll deduction, automatic payment withdrawals and bi-saver program for eligible employees.
  • Discounted Moving Services - You may be eligible for significant savings on Interstate Moving Services through select moving companies nationwide.*****

*GM Family First eligibility includes employees (active, retired and surviving spouses of retired) of General Motors Corporation and select companies. Eligible family members include:

  • Parents (including step)
  • Siblings (including full, half and step)
  • Children (including step)
  • Grandchildren (including step)
  • In-laws (including fathers, mothers, sons, daughters, brothers and sisters
  • GM dealership employees (including employees of non-GM dealers who are part of a multi-dealer group which includes a GM dealership) are also eligible.

**Terms and conditions apply. Subject to credit approvals and program guidelines. GMAC Mortgage Corporation reserves the right to change or terminate these offers without notice. © 2004 GMAC Mortgage Corporation.

***If we fail to meet the guarantees listed or you are not completely satisfied with our service, contact us within seven business days of your settlement date at 866-301-4622 and we'll promptly refund a total of $250.

****Cash-back offer may be limited or prohibited by law in some states and is not available in those states. Location of property being purchased or sold determines applicable state law. Cash-back offer not available in a number of states, including the following: Alaska, Delaware, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Missouri, New Jersey, New Mexico, Oklahoma, Oregon, Tennessee and West Virginia. You must contact GMAC Home Services before contacting a real estate broker. Cash-back is based on the purchase/sale price of the home. Allow 30 days after closing for cash-back to be awarded. If your home is already listed, or you are currently working with a real estate agent, this is not a solicitation for business. Real estate services provided by GMAC Home Services.

*****Moving services provided through GMAC Global Relocation Services, Inc. Savings on moving discounts may vary depending on services required.

  Equal Housing Opportunity -  © 2008 Woodwardside GMAC - Site Design by Gorilla Interactive    Realtor